About the

Air traffic at Hong Kong International Airport has grown by leaps and bounds since its operation in 1998. Edging closer to full capacity, we are counting on innovative partners to work together to enhance passenger experience and airport operations.

The Smart Airport Technovation Awards was first launched in 2018 to recognise our business partners’ sustained efforts in creating and implementing innovative solutions. Together, we can make HKIA the world’s smartest airport.


This year, five companies were selected based on their level of innovation, impacts on passenger experience and airport operations, level of technology adopted and benefits to the Hong Kong aviation industry.

  • Retail Experience
    Beauty&You by The Shilla Duty Free
    Since its grand opening, Beauty&You is devoted to enhancing customers' shopping experience with smart technologies at HKIA. Its own Selfie Makeup App, VR Journey and instore 360-degree visualisation offer travellers a space meant not only for shopping, but also for retailtainment, in discovering their very own beauty preferences.
  • Training and Development
    China Aircraft Services Limited
    In today’s aviation industry, aircraft maintenance inspection training is constrained by adverse outdoor environment, availability of aircraft, etc. Understanding that aircraft maintenance is critical to aviation safety, CASL has built a virtual reality platform to redefine the aircraft maintenance inspection training, so as to enhance its flexibility and effectiveness.
  • Process Automation
    Cathay Pacific Catering Services (H.K.) Ltd
    Facing airline tableware with little differences, the sorting and storing process is a real challenge for the air catering industry. At CPCS, an artificial intelligence based optical identification system was introduced to automate the equipment charging process. The system can identify over 500 tableware items and transport them to their corresponding packing area or warehouse.
  • Operational Excellence
    Hong Kong Air Cargo Terminals Limited
    Efficiency and accuracy are highly critical to the air cargo industry. In view of this, Hactl has launched the Smart Cargo Locating solution to track the location of cargo with RFID-based indoor GPS technology, Visual Sensing on AR codes, and Smart Forklift. They have highly reduced the reliance on manual entries and thus enhanced operational accuracy.
  • Integrated Solution
    Hong Kong Aircraft Engineering Company Limited
    To transform its business flow to a more quality and environmental friendly one, HAECO has wisely applied RFID, internet-of-things and Long Range Wide Area Network Technology into different levels of business. The integrated solution has made a big difference to both line services and airframe maintenance.


See what our winners say

It’s our great honour and encouragement to receive the Smart Airport Technovation Awards. We always strive to provide great convenience and pleasant shopping journey to our customers with our smart technologies and to make Hong Kong International Airport a unique shopping destination.

Beauty&You by The Shilla Duty Free

It was such an honour that our VR platform was recognised by the Award. We are motivated to strive for higher standards in the field of training and development.

China Aircraft Services Limited

We are very honoured to receive the award. While the initiative has indicated our efforts on digital development, we will continue to introduce other systems to improve efficiency and the working experience of our staff.

Cathay Pacific Catering Services (H.K.) Ltd

We appreciated HKIA’s recognition and encouragement, and would continue to innovate and improve operation process.

Hong Kong Air Cargo Terminals Limited

We are proud to receive the award of “Smart Airport Technovation Awards 2018 – Integrated Solution” from AAHK. We witnessed a remarkable and encouraging award which is a reflection of the hard work and commitment of our staff.

Hong Kong Aircraft Engineering Company Limited