

CEO MESSAGE
Welcome to the Smart Airport Technovation Conference and Exhibition 2018.
This annual event, first launched in 2015, has become a valuable platform for the airport community members and industry experts to share their views on how the latest digital technologies can help transform their businesses and drive top-line growth.
The effects of technological change in the digital era have reshaped the long standing operational patterns of the airport, leading to great advances in aviation safety and security, service standards and operational efficiency. HKIA strives to harness innovative solutions to enhance passenger experience and airport operations, and our collaborations with local research and development institutions, universities, and startup incubators have produced remarkable results.
This year, we have selected the Internet of Things as the theme of the conference as the extensive interconnection of devices, which bridges the physical and the digital worlds, has been transforming our lives. Through this event we aim to increase awareness and share success stories to help the airport community to develop a technovation culture for a smarter airport of the future.
I would like to express my gratitude to our speakers and the 49 exhibitors for sharing their invaluable insights and knowledge, and to the airport community and our business partners for their continuous support. Together, we can take the aviation industry to even greater heights in the digital era.
Mr. Fred Lam
Chief Executive Officer
Airport Authority Hong Kong
Why attend?
The exhibition provides you with a unique opportunity to see and experience the latest technologies, products and solutions from over 50 exhibitors for service optimisation and excellence.
Don’t miss this opportunity. We look forward to seeing you!
TESTIMONIAL
SEE WHAT OUR PROFESSIONALS SAY
The 2018 Smart Airport Technovation Conference & Exhibition was a fantastic opportunity to network and take the pulse of practical innovation in airports. In an industry with buzzwords and concepts, this conference focused on use cases, lessons learned, and how technology is gradually transforming airport operations and the passenger experience.

Mr. Thomas D. Pellegrin
Head of Consulting, Asia-Pacific & Middle East
International Air Transport Association
This thought-provoking conference helped illustrate what the future of aviation would look like. The technology showcased was truly groundbreaking and the event was a fitting celebration of the airport turning 20 years old.

Mr. Steve Armitage
Head of Innovation and Intelligent Automation
Heathrow Airport Limited
Thanks to the Airport Authority for providing such a good platform for stakeholders to exchange ideas and introduce new technology. Digital transformation is challenging but necessary for aviation industry, which will certainly enhance operational efficiency and customer focus. Hong Kong Airlines has always put Voice-of-Customer (VOC) in the priority and has developed its own VOC-Driven operating management (V-DOM) system and A+ services products. With application of new technology and cooperation with HKIA’s smart airport projects, we are confident to provide better travelling experience for our passengers in future.

Mr. Ben Wong
Chief Operating Officer
Hong Kong Airlines
The 2018 Technovation Conference & Exhibition was an excellent opportunity to learn; network with peers; and engage with niche technology companies / start-ups. The content was relevant and speakers were top-class. Congratulations to the Airport Authority Hong Kong for organising such a successful event; and being a wonderful host!

Mr. Suhail Kamil Kadri
Vice President of Technology & Innovation
Hamad International Airport
It’s always a pleasure to visit Hong Kong and even more so when you get to spend time listening to and learning from the leaders and innovators at Hong Kong International Airport. HKIA already run one of the world’s most impressive airports but they’re not content to rest on their laurels and are pro-actively sourcing, investing and testing technology to keep up with demand and improve customer service. They say that imitation is the sincerest form of flattery and HKIA’s innovation strategy has influenced our approach at Toronto Pearson."

Mr. Mike Brown
Director, Business Intelligence
Greater Toronto Airports Authority
Mr. Alex Kwan from Airport Authority Hong Kong shared the future development of Hong Kong and the aviation industry with us which sheds light on the rapid and revolutionary development faced by airlines. Being part of the management team that drives innovation to enhance our operational services, it is important to observe more, think more and pay extra attention to our passengers' needs. We look forward to steering towards new horizons with HKIA!

Mr. Stanley KAN
Director, Service Delivery
Hong Kong Airlines
The Technovation Conference was full of inspirational ideas and innovative technologies. While I shared my big data experience with the participants, I also learnt a lot from other international and local experts and questions from the participants. Appreciate the organizers' great effort to make this happen in Hong Kong. Keep it going!

Dr. Toa CHARM
Chief Public Mission Officer
Hong Kong Cyberport Management Company Limited
The significant and ongoing rise in passenger numbers across Asia means technological innovation is now more important than ever. The HKIA Technovation Conference and Exhibition gives technology providers such as myself and Amadeus the chance to shine a light on the latest advancements. Events such as this assist us in communicating with relevant industry players and help us to move the travel industry forward.

Mr. Yannick BEUNARDEAU
Global Sales & Marketing Director
Airport IT Solutions Amadeus
We do appreciate the vision of HKIA Technovation Conference and Exhibition, which facilitated technovation developments across industries and merchants. We were glad to be part of the event as speaker, and did value the opportunity to share our innovative payment and advertising products and solutions which connect merchants with travellers, as well as business insights on respective technology development. Look forward to seeing prosperous technovation developments in Hong Kong approaching.

Mr. Ian CHAN
Business Development Director, International Business Group
Tencent Holdings Limited
Cherrypicks was thrilled to be part of Technovation 2017. The HKIA Technovation Conference & Exhibition is a unique regional event that helped broaden our knowledge on how different airports around the world approach big data and data-driven services along with allowing us to showcase our innovative location intelligence solutions. Cherrypicks is a proud partner of HKIA and we look forward to attending in 2018!

Mr. Jason CHIU
Chief Executive Officer
Cherrypicks